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Brand: solutionanalysts.com
Rating: 4.4 (129 reviews)

Ally is a purpose-built remote assistance app based on AR technology that enables companies involved in heavy and complex machinery/equipment to connect, engage, and collaborate efficiently with machine experts and deliver the desired outcome. This real-time remote assistance solution can assist enterprises to increase efficiency, productivity, and profitability while enhancing their brand value and reducing expert visitation cost and time.

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Objective

The industry sector deals with challenges arising due to a skewed ratio between skilled and unskilled resources. It often results in skimmed profits because of a lack of access for the skilled sector, or expert and lack of guidance for the service sector. It leads to higher costs, longer downtime, loss of productivity, inefficient workforce utilization, and monitoring.

The objective was to create an AR-based solution aided with an optimized information management system, which will be utilized by the experts for providing remote assistance and lot more ancillary services.

Challenges

Unexpected Machine Downtime
High Expert Visitation Cost
Inefficient Resource Utilization
EHS Adherence
SLA Deviation
Lack of Collaboration for Service Delivery

A Befitting Solution

With remote assistance at its core functionality, Solution Analysts tried to overcome most of the industry challenges that enterprises were facing with “Ally” when it came to accessing expert guidance, checking SLA deviations and accessing a knowledge base that had already documented historical data and events related to a particular asset.

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And Lot more…..